About Sugar Creek Solutions

From then until now...

Sugar Creek Solutions LLC (SCS) was formed in 2003 to devise strategy, to envision systems, and to design specialized products for the patient-room space of healthcare. As those products and their surrounding systems became more complex, SCS assisted systems-integrators and hospitals in understanding, designing, implementing and troubleshooting those multi-vendor technical systems. SCS then developed an innovative, transdisciplinary model of organizations as sociotechnical systems to understand and to manage better the complex interdependency of organizational culture, structure, processes and training with technology.

Now, Sugar Creek Solutions utilizes that approach and model to improve the processes, quality, and overall performance of hospitals, companies, and other organizations across a wide range of industries, markets and skill sets.

SCS offers introductory seminars, half and full-day workshops, and extended on-site collaboration in assessing, analyzing, designing, and implementing positive change.

Vision Statement

Sugar Creek Solutions imagines a world where organizations – purpose-driven human collaborations – are healthy, vibrant, resilient, agile, continuously learning, continuously improving, efficient with resources, and highly effective in delivering high-quality value in pursuit of their respective missions.

Mission Statement

Sugar Creek Solutions is a leading advocate and practitioner of transdisciplinary, integrative, holistic Organizational Engineering that understands, designs, analyzes, and improves organizations as sociotechnical systems: to encourage and equip them to be the best that they can be, and to make the world a little better, one organization at a time.

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About our people

Kevin Nortrup graduated summa cum laude from the University of Illinois in Computer Engineering. He is a Fellow Member of HIMSS (FHIMSS) and an active member of the Society for Health Systems (SHS), the International Council on Systems Engineering (INCOSE), and the International Society for Systems and Complexity Science for Health (ISSCSH). He holds a Lean Six Sigma Green Belt (LSSGB), and he is a Certified Professional in Healthcare Information and Management Systems (CPHIMS) and a Certified Systems Engineering Professional (CSEP). For his application of systems-thinking and systems-engineering to management-engineering and process-improvement (ME/PI) in healthcare, Kevin received the 2018 SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award.

As Principal at Sugar Creek Solutions, Kevin researches, practices and champions a transdisciplinary approach to managing the complexity of organizations, one that recognizes them as "artificial life-forms" whose health is best accomplished by restoration and cultivation of inherent wellness, not by episodic imposition of external remediation.

Highlights

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