The complexity of the Information Age has outgrown the tools of the Industrial Age, leaving many organizations insufficiently equipped to navigate the treacherous straits of conflicting objectives, requirements and constraints – amidst ever increasing pressure to do more, faster, with less.

As a result, many corporate initiatives suffer from unintended consequences: the "lucky" ones are over-budget, over-schedule & under-performing; and the less fortunate ones face catastrophic failure.

Sugar Creek Solutions (SCS) solves problems and delivers results for clients, by helping them to understand and to navigate such complexity toward desired objectives. Through the application of a transdisciplinary synthesis of methodical systems engineering and holistic systems thinking, SCS ensures greater sustainability, scalability, reliability, and resilience of organizations, products, and services.

Sugar Creek Solutions has a solid track-record of coming into long-standing, high-pressure, seemingly hopeless situations in organizations – then quickly and effectively getting them back on track. However, fire-fighting heroics should not be the end of the story: these always should be followed by subsequent fire-investigation and fire-prevention initiatives. Therefore, after resolving immediate roadblocks and restoring needed progress, SCS advocates and facilitates thorough root-cause analysis and fundamental remediation, so problems stay solved and do not reappear later or elsewhere.

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The often-missing ingredients

Systems Engineering

We've all seen it: multiple technologies are assumed to come together and interoperate "auto-magically". Unfortunately, when the desired results are not realized under real-life conditions, the speculation and finger-pointing begin more earnestly than productive troubleshooting...

Often, each supplier is only knowledgeable about their respective portion, but no one has overall understanding or responsibility for end-to-end integration and functionality – and the actual root-cause of undesired emergent behavior is often far removed from where and when its symptoms appear.

Sugar Creek Solutions can assist in the design, analysis and troubleshooting of complex, multi-vendor systems across a variety of technologies and markets. Our fundamentally systemic, systematic approach has located, identified and resolved issues in numerous projects and implementations.

Organizational Engineering

However, the entirety of a technical system is only one part of an organization, whose other systems include culture, structure, processes, and training. An organization is a type of "artificial life form": if its systems are not in alignment with one another, then it becomes weakened and susceptible to illness.

Process improvement, quality improvement, change management, and many similar incremental initiatives are often prescribed to improve organizational health. Unfortunately, they bring their own costs and complications, and they often do not address systemic root causes. What organizations typically need is "gene therapy": remediation of oversights, flaws, and shortcomings in their fundamental design.

Sugar Creek Solutions can provide assessment, analysis, and recommendations – a "wellness exam" – for organizations of any size, in any market or industry. That same systems approach then can facilitate the design and implementation of positive organizational change that addresses underlying issues and susceptibilities, thereby producing consistent, scalable, and sustainable improvement for the organization.

Just imagine your organization or department running more efficiently, more effectively, with greater personal and professional satisfaction for you and for everyone else involved...

Contact us!

We'd love to hear from you, especially where you'd like to be going, what obstacles you are now facing, and how Sugar Creek Solutions might be able to help you to get from "here" to "there".

Sugar Creek Solutions LLC

+1 (317) - 835 - 7477

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